Date:
04/20/17
Location:
Embassy Suites, 204 Centreport Dr, Greensboro
Registration begins at:
7:30 am
Presented by: Laurie Guest
Your customers deserve - and may expect - red-carpet service. You want to treat them like the honored guests that they are. But how? And are there new ways you can show you value them? Yes! In this entertaining and practical program you'll discover ways to create exemplary service for your customers and learn award-winning ideas for achieving your business objectives. This interactive program is packed with action steps that will keep you and your cast energized and connected to your customers. Topics include:
- Identifying and avoiding misleading silent signals.
- Determining your "E-zone" levels.
- Removing the eight taboo words from your vocabulary
- Inventing and performing showbiz culture.
Workshops are free to all employees of GMA member companies.
Event Sponsored By:
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