Iconic Customer Service

Date: 
09/04/19
Time: 
8:00 - 10:00am
Location: 
Airport Marriott, 1 Marriott Dr, Greensboro
Registration begins at: 
7:30am

Presented By: Calvin Stovall

Consistently delivering memorable customer service is the pathway to increased market share, profitability and earning the loyalty of customers. This program will offer real-life, practical lessons on how to deliver iconic customer service and how embracing a "customer-centric" philosophy can set your company apart from the competition. Take customer service delivery to the next level with this high-energy program.

During this presentation, you will:

  - Recognize the importance of your role in delivering memorable customer service.

  - Gain fundamental skills for improving customer service.

  - Be empowered to take ownership of customer issues when they arise.

  - Learn the importance of internal and external customer service.

Event Sponsored By: 
Add to Calendar Iconic Customer Service

Presented By: Calvin Stovall

Consistently delivering memorable customer service is the pathway to increased market share, profitability and earning the loyalty of customers. This program will offer real-life, practical lessons on how to deliver iconic customer service and how embracing a "customer-centric" philosophy can set your company apart from the competition. Take customer service delivery to the next level with this high-energy program.

During this presentation, you will:

  - Recognize the importance of your role in delivering memorable customer service.

  - Gain fundamental skills for improving customer service.

  - Be empowered to take ownership of customer issues when they arise.

  - Learn the importance of internal and external customer service.

Airport Marriott, 1 Marriott Dr, Greensboro GMA 2019-09-04 08:00:00 2019-09-04 10:00:00 info@mygma.org America/New_York public

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