Presented By: Calvin Stovall
Consistently delivering memorable customer service is the pathway to increased market share, profitability and earning the loyalty of customers. This program will offer real-life, practical lessons on how to deliver iconic customer service and how embracing a "customer-centric" philosophy can set your company apart from the competition. Take customer service delivery to the next level with this high-energy program.
During this presentation, you will:
- Recognize the importance of your role in delivering memorable customer service.
- Gain fundamental skills for improving customer service.
- Be empowered to take ownership of customer issues when they arise.
- Learn the importance of internal and external customer service.
Presented By: Calvin Stovall
Consistently delivering memorable customer service is the pathway to increased market share, profitability and earning the loyalty of customers. This program will offer real-life, practical lessons on how to deliver iconic customer service and how embracing a "customer-centric" philosophy can set your company apart from the competition. Take customer service delivery to the next level with this high-energy program.
During this presentation, you will:
- Recognize the importance of your role in delivering memorable customer service.
- Gain fundamental skills for improving customer service.
- Be empowered to take ownership of customer issues when they arise.
- Learn the importance of internal and external customer service.
Airport Marriott, 1 Marriott Dr, Greensboro GMA 2019-09-04 08:00:00 2019-09-04 10:00:00 info@mygma.org America/New_York public