Disagree Agreeably: Conflict to Collaboration

GMA Teach Me Tuesday

Disagree Agreeably: Conflict to Collaboration

Presented by Kristen Pellegrin of Dale Carnegie Training

The ability to address contentious situations is a challenging skill for most people. Rather than avoiding conflict, it should be embraced as an opportunity to learn, adapt, and respect one another as you work toward an agreement that is mutually acceptable to all team members. This program will offer insights into your own work style and communication “hot buttons.” You will not only explore situations that challenge you most, you’ll learn to manage your emotions and to express your opinions in a productive way that leads to acceptance and agreement.

After this session, attendees will be empowered to:

• Identify personal hot buttons and their role in disagreements.

• Give others the benefit of the doubt.

• Moderate opinions to open up to potentially great ideas.

• Apply techniques that empower team members to disagree diplomatically.